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PRIVACY POLICY

Effective Date: [Insert Date, e.g., January 21, 2026]

At Dhamsevak.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website to book services such as room rentals (daily/monthly), taxi services, scooty rentals, Katha bookings, and tourist guides.

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1. Information We Collect

We collect information that you provide directly to us when booking a service:

  • Personal Identification: Name, email address, phone number, and permanent address.

  • Identification Documents: For room rentals and vehicle hiring (Scooty/Taxi), we may collect copies of Govt. IDs (Aadhar Card, Voter ID) and Driving Licenses as required by local laws.

  • Booking Details: Information regarding your travel dates, number of guests, type of Katha, or specific tour requirements.

  • Payment Information: We use secure third-party payment gateways. We do not store your full credit/debit card details on our servers.

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2. How We Use Your Information

We use the collected data to:

  • Process and confirm your room, taxi, and scooty bookings.

  • Coordinate with Tourist Guides and Katha organizers on your behalf.

  • Send booking confirmations, invoices, and updates via SMS/Email/WhatsApp.

  • Improve our customer service and website experience.

  • Comply with legal obligations (e.g., submitting guest details to local police stations/Panchayats if required).

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3. Information Sharing and Disclosure

We do not sell your data. However, we share information with:

  • Service Providers: We share necessary details with hotel owners, taxi drivers, or guides to ensure your service is delivered.

  • Legal Authorities: If required by law or to prevent fraud/safety threats.

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4. Monthly & Long-term Rentals

For users seeking monthly room rentals, we may collect additional verification data to facilitate rental agreements between the tenant and the property owner.

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5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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6. Cookies

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies, but some parts of the site may not function properly.

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7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request a correction of any inaccurate information.

  • Request the deletion of your data (subject to legal or contractual obligations).

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8. Changes to This Policy

Dhamsevak.com reserves the right to update this privacy policy at any time. We encourage users to check this page frequently for any changes.

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9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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